Compliance with the legal information requirements pursuant to the European General Data Protection Regulation (EU GDPR)

This declaration concerns all our guests. We are hereby informing you about the type, scope and purpose of data collection and use of your personal data. The person responsible for data processing is: Traterhof des Siller Johann, who may be contact by the following means: tel. 0039 0473 448379, email: info@traterhof.it

Pursuant to Art. 13 of the European General Data Protection Regulation, we process the following data:
– your basic data (first name, surname, address, telephone, email, etc.)
– the period of stay you have requested as well as your preferences associated with your stay

The data are saved, processed and, inasfar as prescribed by law, passed on to third parties (e.g. public authorities, tourist boards) for the purpose of providing our services. Your data are not passed on to third countries.
Should you, at the check-in, refuse to release basic data, travel document data and bank data, it will not be possible to fulfil the contractual obligations and accommodate you at our establishment. We do not apply profiling and automated decisions.

The legal basis for data processing is the following:
– the fulfillment of our pre-contractual and contractual duties towards you
– your provided consent
– legal, contractual or other legitimate duties on our part (e.g. documentation regulations and duties concerning accounting, tax and customs law, contracts, registration, or legal disputes)
– our authorised interests (e.g. improving our customer service, also when it comes to direct marketing or our perceived legal interests).

The duration that data are saved is calculated according to the duration of our business relationhip, the consent provided by you, as well as our duties regarding data storage and legal requirements.

You can ask for your personal data saved by us to be disclosed free of charge at any time. As the party concerned, you can also exercise the right to withdrawal, disclosure, deletion, rectification, restriction and transfer of your personal data, as long as no obligation to store them on our part opposes that right. On exercising your right to withdrawal, all of your data will be irreversibly deleted, as long as no overriding legal requirements are breached.

For further information on your rights as the concerned party, please contact us at info@traterhof.it.
We will be happy to help you. The supervisory authority “Garante per la protezione dei dati personali“ is responsible for complaints: Piazza di Monte Citorio n. 121 00186 ROMA, fax: (+39) 06.69677.3785, telephone: (+39) 06.696771, email: garante@gpdp.it.

Cookies
This site does not use cookies.

Handling Contact Information & Forms
If you contact us through the offered contact options (inquiry form, e-mail, telephone, ecc.), personal data will be stored (eg name, address or e-mail addresses). This is necessary in order to be able to process and answer your request.
If you send us inquiries via the contact form on our website, your information will be saved from the form, including the contact details you provided there, in order to process the request and in case of follow-up questions for a period of two months.
Should there be a booking/contract after the request via our form, we must keep your data within the meaning of Art. 2220 of the Italian Civil Code for at least 10 years. Only those fields are required in the forms that are mandatory for using the offer and transmitting the information. We will not disclose your transmitted data to third parties without your express consent, unless required by law.

SSL encryption (HTTPS protocol)
In order to best protect your transmitted data, we use SSL encryption. You recognize such encrypted connections with the prefix "https://" in the page link in the address bar of your browser. Unencrypted pages are marked by "http://".
All data that you transmit to this website - such as inquiries - can not be read by third parties thanks to SSL encryption.

Integration of third-party services and content
We would like to point out that within this online offer third party content (including maps from Google Maps, Google Analytics and other providers) may be implemented. A condition for the use of the services is that the providers of these contents (as "third party providers") receive the IP address of the users. The reason for this is that without the IP address, content can not be sent to the browser of the respective user and a representation of the content would thus not be feasible. Unfortunately, we have no influence on whether and in how far the third party providers store their IP address. If we are aware of this, we will inform the users.

Google Analytics
This website uses the "Google Analytics" service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyze users' website usage. The service uses "cookies" text files stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there.
On this website accesses the IP anonymization. The IP address of users is shortened within the member states of the EU and the European Economic Area. This reduction eliminates the personal reference of your IP address. Under the terms of the agreement, which website operators have signed with Google Inc., they use the information collected to compile an evaluation of website activity and website activity, and provide Internet-related services.
You have the option to prevent the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all features of this website without restriction if your browser does not allow cookies.
Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link takes you to the appropriate plugin: https://tools.google.com/dlpage/gaoptout?hl=en
Alternatively, by clicking on the Google Opt-out link at the boottom of this page, Google Analytics will prevent you from collecting information about you on this website.
By clicking on the link above you can download an "opt-out cookie". Your browser must allow cookies to be stored. If you delete your cookies regularly, you will need to click on the link each time you visit this website.
Learn more about data usage by Google Inc: https://support.google.com/analytics/answer/6004245?hl=en

Google Maps
This site uses Google Maps/Google Earth, which is owned by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, to display maps and create routes to our operations. is operated.
By using the offer, the user agrees to the processing of the data collected about him by Google, its agents, or third parties. Exact conditions of use can be found on the website of the provider (Google).
User Terms: https://policies.google.com/terms?hl=en
Privacy Policy: https://policies.google.com/privacy?hl=en

User Rights: Information, Correction and Deletion
1. The data subject has the right to receive free information on the availability of personal data. You have the right to receive this information in an understandable form.

2. The data subject has the right to information about:
a) the origin of the personal data;
b) the purpose and modalities of processing;
c) the system used if the data is processed electronically;
d) the key data identifying the right holder, the controllers and the representative designated pursuant to Article 5 (2);
e) the persons or categories of persons to whom the personal data may be transmitted or who may become aware of them as agents, agents or agents appointed in the territory of the country.

3. The person concerned has the right
a) to request the updating, rectification or, if interested, the completion of the data;
b) to require that data processed in violation of the law be deleted, anonymised or blocked; this also applies to data whose storage is not required for the purposes for which they were collected or subsequently processed;
c) to obtain a confirmation that the transactions referred to in points (a) and (b), including as regards their content, have been communicated to those to whom the data were transmitted or disseminated, unless that proves impossible or the amount of funds would be unreasonably large in relation to the protected right.
d) the persons have the right to deletion, as far as no legal duty of preservation stands on our part. When exercising your right of revocation, all your data will be irrevocably deleted, unless higher-ranking legal provisions are violated.

4. The person concerned has the right to completely or partially
a) to oppose the processing of personal data concerning them for legitimate reasons, even if such data are in line with the purpose of the collection;
b) to oppose the processing of personal data concerning them where such processing is for the purpose of sending advertising material or direct sales, market research, opinion polling or commercial information.

Learn more
For further information on your rights as the concerned party, please contact us at info@traterhof.it
We will be happy to help you. The supervisory authority “Garante per la protezione dei dati personali“ is responsible for complaints: Piazza di Monte Citorio n. 121 00186 ROMA, fax: (+39) 06.69677.3785, telephone: (+39) 06.696771, email: garante@gpdp.it.

All the best,
The Siller Family

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